Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org to request a refund for a return authorisation.
When returning an item please return in original packaging to ensure that the product is not damaged on its return journey. Please also ensure you get proof of delivery, either by receipt or a tracking reference.
We are happy to exchange any unopened product. Please note: The customer is responsible for all shipping charges including the cost to ship an exchange.
Accepted Methods of Payment
PayPal and Visa/Mastercard
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.